CONTACT YOUR LIL' ATHLETES COORDINATOR
Email is the preferred contact method: [email protected]. The Coordinator works Wednesday-Sunday.
Please allow for 1-3 business days for them to get back to you. Thank you!
You are held responsible to follow the Lil' Athletes Program Policies.
Lil Athlete's Program Policies
CLASS FEE & LENGTH
- Lil’ Kickers
- Lil’ Kickers classes on the weekdays (Monday-Friday) morning and afternoons are $19 per class.
- Lil’ Kickers classes on the weekends (Saturday and Sunday) are $20 per class.
- Skills Institute
- Skills Institute classes on the weekdays (Monday-Friday) morning and afternoons are $20 per class.
- Skills Institute classes on the weekends (Saturday and Sunday) are $21 per class.
- Lil’ Hoopsters
- Lil’ Hoopsters classes on the weekdays (Monday-Friday) morning and afternoons are $20 per class.
- Lil’ Hoopsters classes on the weekends (Saturday and Sunday) are $21 per class.
- Class Enrollment
- You must register for a session; you cannot pay per class.
- For those enrolling after the first week of the session, the price will be prorated so you will only be paying for the remaining classes in the session.
- Payment is required up front, in full, and before your child’s first class. Non-paid spots are not ensured and are in jeopardy of being dropped from the roster.
- All classes are 50 minutes.
- Classes take place once a week, at the same time every week.
- Example: If you pick Thumpers on Wednesdays at 10:30am, you would come to that class, on that day, and at that time for the entire season.
- Classes are subject to be cancelled if there is low enrollment.
- Classes with less than 3 children will be cancelled before week 4 of each session.
- Classes that are closed due to low enrollment, we will first look to transfer the child to another class. If nothing else works for you, you will receive a refund for the remaining classes in the season from the date of the class closing.
ANNUAL MEMBERSHIP
To participate in any Sports City Lil’ Athletes class, an annual membership fee of $60 per child is required.
- Lil’ Athletes Memberships
- With your membership, you will receive a program specific jersey. We ask that you have your child wear this jersey when they come to class!
- Memberships must be current. Membership expires after 365 days and must be renewed before attending class.
- Membership is non-refundable and non-transferrable.
- Participation in Lil’ Athletes classes or other Sports City events will not be allowed with an expired membership. Renew your membership before coming in.
How to Renew Your Child's Membership Using Daysmart
Sign into your Daysmart Account.
Click the tab that says “Memberships”.
Click on the “Add Membership” tab.
Press ‘Add’ next to ‘Youth Basic’ to add membership cart.
Next go to your cart, enter your information, and go through checkout.
Once you are through checkout, the membership will be applied to your child’s account, and will be good for the next 365 days.
WAIVERS AND DAYSMART ACCOUNTS (previously DASH)
To participate in a Lil’ Athletes class or any Sports City events, parents and children MUST have a Daysmart account in their name, with a SIGNED WAIVER.
- Waivers
- The Sports City waiver is different and separate from Poppy Bank Epicenter’s waiver.
- The Sports City waiver can only be signed online through the created Daysmart account; there are no paper waivers to sign.
- The account must be created and the waiver must be signed BEFORE entering the field/court. Your child will not be allowed in class until the waiver is signed on their behalf.
- Daysmart Member App
- Download the Daysmart Member app on Apple’s App Store or the Google Play Store.
- Upon opening the app, it prompts you to “Select a Company”. Scroll down to California, United States and select Sports City Arena Sports Centers.
- New to Daysmart?
- Select create an account and enter your email address and required information.
- Set a password – make sure you remember it!
- To add a child, scroll down and press ‘Add a Child’ to fill out your child’s information.
- Keep the first box of ‘Communication Preferences’ clicked so you receive our Lil’ Athletes emails and don’t miss out on any important information.
- Press ‘Submit’ and the page will redirect you to our Daysmart/Sports City waiver.
- Under ‘please confirm each person below to accept waiver’ click the box for your name and your child(ren)’s names to sign all the waivers at the same time.
- Sign our Sports City Waiver by entering YOUR initials and your password. Press accept.
- Once submitted, the page will automatically reload- you’ve successfully created your account!
- Already a member? Log in here.
Adding a Child to your account:
To add a child to your account, first log onto Daysmart.
Press the 3 lines on the top left of the page.
Click ‘My Profile’.
Press ‘Add Child’
Fill out their information under “Child Details”, and click “Save”.
A waiver will pop up onto your screen. Make sure to read and accept the waiver.
Under ‘please confirm each person below to accept waiver’ click the box for your name and your child(ren)’s names to sign all the waivers at the same time.
Sign our Sports City Waiver by entering YOUR initials and your password. Press accept.
Add any necessary authorized pickups.
If you have more children, press “Add Another Child” and follow the steps listed above.
How to Register Using Daysmart
Sign into your Daysmart Account.
Click the ‘Register’.
Click the person you are registering.
Select the program you are registering for. (For Lil’ Athletes, the options are Lil’ Kickers, Lil’ Hoopsters, Lil’ Sluggers, and Skills Institute)
Scroll down to choose the right age group and level for your child.
At the top of the page is a description of the class. Make sure it sounds like the right fit for your child.
Scroll down to find your preferred day and time. Click ‘Register’ on your choice.
Press ‘Confirm Registration’.
Press ‘Continue to Checkout’.
Add the required youth basic membership if you need to renew/buy. (Each person must have a membership to participate in classes and activities).
- Confirm the class/time/activity that you are purchasing is correct.
Note: Cost for class will automatically prorate if you are adding after the start of a season. Enter card information. Click ‘Checkout’.
Once payment is confirmed, you will receive a confirmation email.
With payment, your child’s spot on the class roster is confirmed. We will only reach out if a change needs to be made.
- See you in class!
Registration Confirmation:
Registering online, in person or over the phone
Confirmation is automatic, you should receive a receipt (invoice can also be found on your Daysmart account) and an email confirmation.
Additional Notes:
- Your ‘Dashboard’ under ‘Location – Upcoming Events’ will have the schedule for the season.
- This is where you will see the location of your class.
- Check in on the field/court with your coach!
FREE TRIAL CLASSES
Free Trial classes are only available to children that haven’t participated in a Lil’ Kickers, Lil’ Hoopsters, or Skills Institute class for at least 365 days since the previous free trial or end of their most recent session. Any class attended after the free trial will need to be paid for.
- Free Trial Classes
- One free trial class per child, per sport (can do either Lil’ Kickers OR Skills Institute).
- All first time trial classes are free of charge.
- Customers may only do trials in classes that have space available.
- There are no free trials the last week of a session.
- You must schedule a free trial using our scheduling site Acuity. Once the free trial is scheduled, the confirmation is automatic and you should receive an email confirmation.
- After scheduling a free trial through Acuity, you must create a Daysmart account for you and your child, and sign a waiver for you and your child.
- Day of drop-in free trials are not ensured a spot to participate. We will not make an exception to go over class ratio. It does not matter whether all the children in a full class show or not, they have ensured their spot with payment.
- After one free trial, you must pay for the remaining classes in the season to participate again.
- For those enrolling after the first week of the session, the price will be prorated so you will only be paying for the remaining classes in the session.
- You must register for a session; you cannot pay per class.
- Payment is required up front, in full, and before your child’s first class. Non-paid spots are not ensured and are in jeopardy of being dropped from the roster.
- Try a Free Class.
- What To Expect
If you have not done so already, please make a free Daysmart account following the link here. We require all participants to have one so that they have a liability waiver on file with us. You must have a waiver signed before your child will be allowed on the field. Follow the instructions on our website if you need assistance. (Sports City’s waiver is different and separate from Poppy Bank Epicenter’s waiver).
Please arrive before the class begins. If you are more than 5 minutes late for the start of class, we will not let you attend the free trial at that time, but would be happy to have you reschedule. We want your child to get the most out of their trial! Check in at the Sports City front desk before heading to class.
Please bring a bottle of water for your child.
No cleats! Our turf is not designed for outdoor cleats.
No outside food or drinks. Outside food and drinks are prohibited in Sports City. Please check out Victory House. Hours. Toast Take Out.
Animals/pets are not allowed inside of Sports City Epicenter. This includes emotional support animals. Service animals are welcome.
You are held responsible to follow the Lil’ Athletes Program policies and Free Trial rules.
BRING A FRIEND CARD
- Bring a Friend cards are considered Free Trials. To redeem your Bring a Friend card, you must schedule a Free Trial.
- One free trial class per child, per sport (can do either Lil’ Kickers OR Skills Institute).
- All first time trial classes are free of charge.
- Customers may only do trials in classes that have space available.
- There are no free trials the last week of a session.
- You must schedule a free trial using our scheduling site Acuity. Once the free trial is scheduled, the confirmation is automatic and you should receive an email confirmation.
- After scheduling a free trial through Acuity, you must create a Daysmart account for you and your child, and sign a waiver for you and your child.
- The child’s parent must be the one who creates their account and sign’s their child’s waiver.
- Day of drop-in free trials are not ensured a spot to participate. We will not make an exception to go over class ratio. It does not matter whether all the children in a full class show or not, they have ensured their spot with payment.
- After one free trial, you must pay for the remaining classes in the season to participate again.
- For those enrolling after the first week of the session, the price will be prorated so you will only be paying for the remaining classes in the session.
- You must register for a session; you cannot pay per class.
- Payment is required up front, in full, and before your child’s first class. Non-paid spots are not ensured and are in jeopardy of being dropped from the roster.
- Try a Free Class.
HAVE A CHILD VISITING?
- Have a friend/family member’s child visiting for the day/week? You must schedule a free trial to be allowed to participate in class.
- One free trial class per child, per sport (If you choose soccer you can do either Lil’ Kickers OR Skills Institute).
- All first time trial classes are free of charge.
- Customers may only do trials in classes that have space available.
- There are no free trials the last week of a session.
- You must schedule a free trial using our scheduling site Acuity. Once the free trial is scheduled, the confirmation is automatic and you should receive an email confirmation.
- After scheduling a free trial through Acuity, you must create a Daysmart account for you and your child, and sign a waiver for you and your child.
- The child’s parent must be the one who creates their account and sign’s their child’s waiver.
- Day of drop-in free trials are not ensured a spot to participate. We will not make an exception to go over class ratio. It does not matter whether all the children in a full class show or not, they have ensured their spot with payment.
- After one free trial, you must pay for the remaining classes in the season to participate again.
- For those enrolling after the first week of the session, the price will be prorated so you will only be paying for the remaining classes in the session.
- You must register for a session; you cannot pay per class.
- Payment is required up front, in full, and before your child’s first class. Non-paid spots are not ensured and are in jeopardy of being dropped from the roster.
- Try a Free Class.
OPEN ENROLLMENT
- The open enrollment policy is defined as being able to join any Lil’ Kickers class, Lil’ Hoopsters class, or Skills Institute class (based on availability) in progress, in any week you would like for the remainder of the session.
- For those enrolling after the first week of the session, the price will be prorated so you will only be paying for the remaining classes in the session. You must register for an entire session, individual classes are not available.
Note: A child cannot be added to a Cottontails (2.5-3.5yr) class after week 6 due the programs curriculum
DISCOUNTS
- The following discounts are applied once per full 12 week session:
- Multiple Class Discount: Defined by a child who is enrolled in more than one class per week for a minimum of 8 weeks out of a session. Participants will receive $20 off.
- Sibling Discount: Siblings are defined as children that reside in the same household and are under the care of the same parent/guardian. The sibling discount is $20 off for each child after the first is “paid in full” for at least 8 weeks of a session. Discount only applies when the children are enrolled in the same session.
- Graton Team Member Discount: 25% off our Lil Athletes classes (these run in 12 week increments and are for kids aged 18mo- 12yrs old) – Monday through Friday classes only. Discount for Graton employees can ONLY be given when shown their ID badge.
REGISTRATION
- You can join anytime.*
- *A child cannot be added to a Cottontails (2.5-3.5yr) class after week 6 due the programs curriculum.
- No spaces in any class are guaranteed without payment. Payment is required up front, in full, and before your child’s first class.
- For those enrolling after the first week of the session, the price will be prorated so you will only be paying for the remaining classes in the session.
- Must register for a session, cannot pay per class.
- No drop ins. Want to try the class before committing to a season? Schedule a free trial.
- Lil’ Athletes Membership is required for all participants. Membership must be current.
- The child must have a current and signed waiver on file. We accept credit card or debit card payments only (Visa or MasterCard). Cash and Checks are not accepted.
- Classes are subject to be cancelled if there is low enrollment. Classes with less than 3 children will be cancelled before week 4 of each session.
- Classes that are closed due to low enrollment, we will first look to transfer the child to another class. If nothing else works for you and after the class closes due to low enrollment, a refund of the remaining, unused classes will be deposited back onto the card you have on file. Classes that have already past or were attended will not be refunded. This is not applicable if you choose to drop out of the class. This is for the circumstance when our program must close a class which has registered individuals in it, because it does not meet our minimum number of participants.
Registering Online through Daysmart
- All customers are eligible to use online registration. Class schedule can be found on the Sports City website under the Lil’ Athletes tab. Registering online using Daysmart is the preferred, easiest, fastest, and most efficient way to register your child.
In Person Registration or by phone
- Call us at 707-757-9008 (leave a message if nobody is at the desk at that moment) or go to our front desk during facility hours (Sports City is open during any times in which a game or class is scheduled. Sports City Game and Class Schedules) to register.
Email is the preferred contact method: [email protected]. The Coordinator works Wednesday-Sunday. The Assistant Coordinator works Saturday-Wednesday. Please allow for 1-3 business days for them to get back to you.
WAITLIST
Our classes are fairly popular and tend to fill up. If you were not able to enroll in your preferred class, day, and time, please check out our other class options during the week to see what else may work for your schedule.
- If the class you want your child to be added to is full, put your child on the waitlist.
- Waitlists are not ensured to be added to class, not ensured a spot, and not ensured that a space will open up for them.
- If you put your child’s name on a waitlist, but then see their name has been “removed” from that class, the Coordinator simply moved your child to the waitlist roster, keeping their preferred class and spot on the waitlist. You only need to add your child to one class’s waitlist once; their spot has been documented for that class.
- Once on the waitlist, if a spot happens to open up and you are at the top of the waitlist, the Lil’ Athletes Coordinator will reach out to you. If no one has contacted you, there is currently not a spot available. If you are contacted and you do not answer or complete payment for the spot, you will be passed up as the Coordinator will reach out to the next people on the waitlist.
- No spaces in any class are guaranteed without payment.
MAKE UP POLICY
Make Ups are allowed and welcomed.
- Make ups must be scheduled by Acuity. Day of drop ins are not ensured to participate.
- Make ups are not ensured and may not be available if classes are full/there is no other option. Refunds will NOT be given for any missed/unused classes.
- Make Ups must happen within the current season session. Make Ups do not roll over into the next season.
- Make Ups must take place in a class that has open availability.
- Class schedule can be found on the Sports City website under the Lil’ Athletes tab. Class availability is subject to change. Check our program finder for availability and the most updated info.
- Make Ups must be for the same class they are registered for. Hoppers can’t do make ups in Jackrabbits. Micro classes can’t do make ups in Big Feet.
- If you do not make up the missed class, no refund will be issued for the missed class.
- If a class is attended or the class time/day have passed, no refund will be issued for that class. If a class is attended, you do not qualify for a make up. Make ups are for only missed classes.
- You must schedule a makeup using our scheduling site Acuity. Once the make up is scheduled, the confirmation is automatic and you should receive an email confirmation.
- Day of drop in make ups are not ensured a spot to participate.
- With the difference prices of the weekends and the weekdays, if we notice abuse (ex. signing up for a weekday class, never attending/attending few enrolled classes, and doing make ups on the weekend) we will be charging your card the difference in price.
- Make ups are for those situation where is a child is sick, you are out of town, or other one time situations. Make ups are not to be used to consistently attend another class you are not enrolled in. We would be happy to transfer you if another day/time for class works better for your schedule.
- Make ups check in at the Sports City front desk to receive a class slip before heading to the field/court.
REFUND POLICY
LIL’ KICKERS, LIL’ HOOPSTERS, AND SKILLS INSTITUTE
- Full refunds will be issued if the request is received prior to a session beginning or within 7 days after the first class that you have registered for.
- If you attend the first week’s class, you will receive a refund for all the remaining unused classes in the season, but will not be issued a refund for the class you attended.
- If a class is attended or the class time/day have passed, no refund will be issued for that class.
- If a refund is requested after the first 7 days of the session start date, you may only receive an account credit.* This credit will stay on your Daysmart account and can be used for other Lil’ Athletes seasons and/or other Sports City events. (Credit cannot be used on the other side of the building. Sports City Daysmart credit can only be used at Sports City).
- By week 6 of the season and on, refunds/account credits can no longer be issued.
- Classes missed cannot be refunded as we have a clearly stated Make Up policy.
- Schedule a make up class here.
- Classes are subject to be cancelled if there is low enrollment. Classes with less than 3 children will be cancelled before week 4 of each session.
- Classes that are closed due to low enrollment, we will first look to transfer the child to another class. If nothing else works for you, you will receive a refund for the remaining classes in the season from the date of the class closing.
- Membership is non-refundable.
Refunds are requests. Refunds/account credit is not ensured and are at discretion of the Lil’ Athletes Coordinator/Director.
Please email us at [email protected] to request a refund transaction. Refunds are only dealt with by email.
TRANSFERS
Customers may transfer their child at any point in the session.
- All class transfers depend upon availability.
- There may be a difference in price when a child is transferred. (ex. Weekday to Weekend; Lil’ Kickers to Lil’ Hoopsters)
- Email [email protected] to request a transfer.
CHECKING IN FOR CLASS
If your child is already enrolled in their class, please check your child at their field with their coach each class.
If you are checking in as new add, a make up, or a free trial, please check in at the Sports City front desk before heading to class.
PLEASE WEAR/BRING THE FOLLOWING TO CLASS:
Clothing: We ask that your child comes to class in comfortable clothes and shoes that are easy to run around in. Our Lil’ Kickers (shirt and/or shorts), Lil’ Hoopsters (reversible tank top), and Skills Institute (shirt white or red) uniforms are popular to wear to class. You can purchase your class uniform at the Sports City front desk.
Shoes: Soccer & Baseball- no cleats! Cleats are not allowed on our turf fields. Closed toe shoes such as tennis shoes or running shoes are fine.
Basketball- Closed toe shoes such as tennis shoes or running shoes are fine. No open toed shoes.
Shin Guards (Soccer): We strongly recommend that any child 4 and older wear shin guards and long socks for safety as the children learn the game.
Water: Please bring a bottle of water for your child.
FOOD AND DRINK POLICY
No outside food or drinks.
- Outside food and drinks are prohibited in Sports City.
- Water is okay.
- If outside food or drinks are brought inside the facility, you will be asked to remove that item by either putting it in your car or throwing it out.
- Please check out Victory House. Hours. Toast Take Out.
PET/ANIMAL POLICY
Pets/animals are prohibited inside Sports City and all of Poppy Bank Epicenter.
- Emotional support animals/pets are not allowed inside the facility. Service dogs are welcome. Difference between emotional support and service animal. Defining service animal.
You may be asked two questions:
Is the animal required because of a disability?
What work or task has the animal been trained to perform?
PARENTS ON-SITE POLICY
A parent or guardian of each child must remain on-site at all times during class. Sports City does not assume the responsibility to supervise any siblings or friends of the Lil’ Kickers, Skills Institute, or Lil’ Hoopsters participant.
PARENTS/SIBLINGS DURING CLASS TIME
We ask that all parents and siblings stay off the field during class.
- Exception; parent child participation classes may have one parent per child out on the field as their partner. No siblings please, unless they are an infant in an over the shoulder baby carrier.
CLASS HOLIDAYS
In the event a holiday falls on a normal class day, participants will not be charged for that class.
- We observe the following holidays: New Years Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Day and New Years Eve.
CONTACT YOUR LIL' ATHLETES COORDINATOR
Email is the preferred contact method: [email protected]. The Coordinator works Wednesday-Sunday. The Assistant Coordinator works Saturday-Wednesday. Please allow for 1-3 business days for them to get back to you. Thank you
You are held responsible to follow the Lil’ Athletes Program policies.
